Adaptive Guide Doesn't Offer Too Much Or Too Little Tech Help. Video Game Example.

Hate It When You Get Stuck? Innovation Institute's Adaptive Guide Tries To Provide Just The Level Of Interactive Help Users Want.  

An overly active Adaptive Guide TM in say video games causes players to complain that the games sort of play themselves. Games that say solve an interactive puzzle for you by offering too much help creates game boredom. 

Players get frustrated with video games that hold the player's hand throughout the game. That unpredictable sense of exploration is missing.

Yet most technology, including video games probably fall too far on the other end of the interactive help spectrum. Users and players get stuck and might not be able to even find a decent help option on the system.

Adaptive Guide lets users select the level of help they seek. Or if it is a training system of some sort the teacher may set the level of automated help options.


Non adaptive video games and other programs are too often a "one package deal". Take it or leave it.  The economy of scale building one great video game is often a smarter option, than building many different games that appeal to different audiences.  Make one great program and adapt the game's many different functions (including the interactive guides) to the users needs.


How today's players complain about non adaptive video game guides.
http://arstechnica.com/gaming/news/2012/02/should-games-offer-more-help-when-we-get-stuck.ars